Privacy Policy - Square Digital

Last updated: 13 August 2026

Information we collect

We may collect personal information when you:

contact us through the website;
email us directly;
enquire about our services;
become a client or supplier; or
otherwise communicate with us.

This may include your:

name;
company name;
email address;
telephone number;
website address;
enquiry or message; and
any other information you choose to provide.

We may also collect limited technical information about how the website is used, such as device, browser, pages visited and interactions with the site.

How we use your information

We may use your information to:

respond to enquiries;
discuss and provide our services;
prepare proposals and quotations;
manage client and supplier relationships;
provide support;
maintain and improve our website and services;
understand how our website is being used;
keep appropriate business and financial records; and
comply with legal or regulatory obligations.

We only use personal information where we have a lawful basis for doing so.

Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract with you, complying with a legal obligation, obtaining your consent or pursuing our legitimate business interests.

Sharing your information

We do not sell your personal information.

We may share information with trusted suppliers where necessary to operate our business and provide our services, such as:

website and hosting providers;
email and communication providers;
analytics providers;
accounting and payment providers;
professional advisers; and
other suppliers involved in delivering work for you.

We only share information where reasonably necessary and expect suppliers handling personal information on our behalf to protect it appropriately.

We may also disclose information where required by law.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting or reporting requirements.

Enquiries that do not result in work will generally only be retained for as long as there is a reasonable business need to keep them.

Client, supplier and financial records may need to be retained for longer where required for contractual, tax or legal purposes.

Your rights

Depending on the circumstances, you may have the right to:

access the personal information we hold about you;
ask us to correct inaccurate information;
ask us to delete your information;
ask us to restrict how your information is used;
object to certain uses of your information;
receive certain information in a portable format; and
withdraw consent where we rely on consent.

These rights are not absolute and may not apply in every circumstance.

To exercise any of these rights, contact us at info@square-digital.co.uk.

Cookies

Our website may use cookies and similar technologies.

You can find more information about these in our Cookie Policy.

Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

No internet-based service can be guaranteed to be completely secure, but we take appropriate steps to reduce the risks involved.

Third-party websites

Our website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices or content of those websites and recommend reviewing their own privacy information.

Complaints

If you have a concern about how we use your personal information, please contact us first at info@square-digital.co.uk.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.

The latest version will always be published on this page.